China order management system

The order software provided by Vuasoft includes 4 parts:

• Extension (often called an ordering tool).
• Website for customers.
• Website management.
• Phone App

To see the quotation for this software please see here

1. Extension:

This is a tool to help users create orders, it will help to get order information from e-commerce websites and then bring product information to their management website.

Features include:

No	FEATURE	SPECIFIC FUNCTION DESCRIPTION
1.	Translate product information into Vietnamese	– When users view product information on regular e-commerce products, the extension will automatically translate product information into Vietnamese: sample photos
2.	Add products to cart	– Select the properties and the number of products – Create an order to add products to the cart, the product information will be transferred to the “cart” section on the website for customers.

2. Website for customers:

This is a website that helps customers Manage all information about orders they have created, manage the payment process and manage other information.

Features include:

No	FEATURE	SPECIFIC FUNCTION DESCRIPTION
1.	Register, login account; forgot your account password.	– When registering, the user needs to enter information in the form: photo – When logging in, the user needs to enter information in the form: photo – When forgetting the password, the system will send an authentication email and change a new password: photo
2.	Account management	– User can change personal information: photo – User can change account password . – Sign out of your account.
3.	Create an order from the website	– The user enters the product link he wants to buy and fills in information about the product image. – After selecting the “create an order” command, the product information will be saved to the shopping cart item.
4.	Cart	– Display a list of newly added products: photos – Manage the products in the shopping cart as follows: + Edit product information. + Remove products. + Switch to buy later. + Order.
5.	Manage orders placed	– Display a list of ordered orders: sample photos – Search, filter orders by order code, order status. – Display general information of each order: sample photo + Order number. + Order processing status. + Size, weight + Recipient information. – Show list of products in menu. + Price of each product + Bill of lading code of the product. + Display other information of the product. – Display payment schedule – Send messages back and forth with employees of the order company. – Display service fee schedule: sample image – Show history of menu change update.
6.	Electronic wallet management	– Show history plus minus money: sample image – Look up transaction history by time, type of transaction, transaction code … – Create withdrawal request: customer enter information about amount to withdraw, information This will be sent back to the web admin
7.	Managing complaints	– After the order is completed, customers can create a complaint and send it to the web admin. – Complaint management feature that statistics all existing complaints.
8.	Create and manage a deposit form	– There are 2 ways to create a deposit form + Create by pre-importing the exel file and then upload it to the web: photos + Create by filling each form on the web: photo
9.	Change the language used	– User can choose Vietnamese or Chinese
10	Notice when there are changes to the order	– Display notification when there are changes to an order.

3. Website for internal staff:

This is a feature for company directors, order department, accounting department, sale department, warehouse department. The features of this website fully satisfy order processing, cash flow management.

Features include:

No	calculated energy	Feature details
1.	Log in	– Internal employees of the company log in with the provided account provided by the Admin. – After logging in, employees will only be able to use the feature in their respective permissions
2.	Statistical	– Displaying statistics of key indicators over time such as: Total number of customers; Total number of orders, Total bill … feature image
3.	Order management	– Display a list of orders on the system: sample photos – Search or filter orders by criteria: name of order, order code, name of customer, … sample photo – Edit product information: sample image – Edit repair service fee: sample photo – Deposit money to customer and pay for customer order: sample image – Order status change: sample image – Talk to customer: sample photo – Order history: sample photo
4.	Create and manage inventory	– Create new warehouses in Vietnam and China: sample photos
5.	Managing complaints	Statistics of customer complaints
6.	Invoice Management	– Generate and statistics invoices: sample photos
7.	Manage convenient recharges – deduct money from customers’ accounts	– Create deposit or subtraction history – Display deposit or subtraction history: sample image
8.	Manage withdrawal requests	– Displaying the status of the withdrawal request created by the customer: sample photo
9.	Customer management	– Display customer list: sample photo – Edit, delete customer account
10.	Employee account management	– Create, edit, and delete employee accounts: sample photos
11.	Decentralization of software usage for employee positions	– Create new staff positions: sample photos
12.	General configuration	– Correct company contact information – Fix exchange rates …

4. Phone App for customers, sales and warehouse workers.

The order software system has a phone app on both iOS and Android operating systems. App built for customers and sales to easily manage their orders; warehouse staff easily import, export and look up products.

App features for customers and sales:

No	Feature	Feature details
1.	Sign up / login	– Customers can register and log in to the app
2.	Order management	– Show a list of all your orders: sample photos – View detailed order status: sample photos
3.	Notification	– There is notification notification about voice input when the order changes: sample image – Display new notification list.
4.	Balance check	– Show remaining amount in virtual wallet: sample photo
5.	Multi language	– Chinese or Vietnamese mode: sample photos
6.	Account management	– Change personal information – Sign out

App features for warehouse staff :

No	Feature	Feature details
1.	Log in	Log in with an account created by the admin
2.	Order management	– Display a list of your inventory orders. – View order details. – Add the parameters: weight, length and enter a fee for the order. – Create import / export orders for orders.
3.	Scan QR for import / export	– Scan barcode / enter the code on the package to display the corresponding item. – Add the parameters: weight, length and enter a fee for the order. – Create import / export orders for orders.
4.	Account management	– Select language to use: Vietnamese or Chinese. – Sign out of the app